Privacy Policy

01Who We Are

Tahir Business and Works is a handyman and maintenance business in Muscat, Oman. This policy explains how we collect, use and protect your personal data when you visit this website or contact us for a service.

02Data We Collect

We collect only what we need to give you a quote and carry out the work.

• Name, phone number, WhatsApp number and email
• Address or location of the job in Muscat
• Service details, photos and videos you send us
• Messages and call records with our team

03How We Use Your Data

We use your data for service delivery and communication only.

• To reply to your enquiry and give a free estimate
• To book, carry out and follow up your service
• To send job updates and invoices
• To improve our service and meet legal duties in Oman

04Legal Basis and Consent

We process personal data in line with the Oman Personal Data Protection Law (Royal Decree 6/2022).

• We rely on your consent and on the need to deliver the service you request
• By contacting us you agree to this use of your data
• You may withdraw your consent at any time

05Sharing Your Data

We do not sell your personal data.

• Shared only with our technicians and staff who need it for your job
• Shared with suppliers or authorities only when needed or required by law
• Messaging apps such as WhatsApp handle your messages under their own policies

06CCTV and Smart Home Jobs

Security work needs extra care.

• We access cameras, recorders, apps and Wi-Fi only with your permission
• We do not keep your passwords or footage after the job
• Change shared passwords once the work is finished

07Data Retention and Security

We keep data only as long as needed for the job, our records and legal duties.

• Access is limited to authorised team members
• We use reasonable steps to protect data from loss or misuse
• No online system is fully secure, so please share only what is needed

08Your Rights

Under Omani law you can control your personal data.

• Ask what data we hold about you
• Ask us to correct or update it
• Ask us to delete it or stop using it
• Withdraw your consent at any time

09Website, Cookies and Third Parties

This website is for information and enquiries.

• It may use basic cookies or analytics to see how pages are used
• Fonts and images load from third parties such as Google Fonts and Unsplash
• Links to WhatsApp, email and Instagram follow those services own policies
• We do not knowingly collect data from children

10Changes to This Policy

We may update this policy from time to time. The latest version is always on this page with its update date.